Mobile application for forwarders, back office and counterparties of Sladkaya Zhizn, the largest Russian distributor of food products in the retail and HoReCa segment
About the Project
Sladkaya Zhizn is a partner of stores throughout Russia with almost 30 years of experience in the field of food product supply. The company delivers goods to 7,000 B2B customers daily.
The distributor’s range of commodities includes 14,000 product items of 400 leading Russian and foreign manufacturers.
625 road trains of leading brands work to ensure that customers of Sladkaya Zhizn receive goods on time and without delay.
Problem and task
It was difficult for a delivery service with such a large fleet to organize logistic interactions between sales representatives, forwarders and customers using paper workflow: there were short deliveries, difficulties with routing and tracking the status of orders.
It was necessary to create a solution to ensure efficient and prompt exchange of information on orders within the chain “manager — driver — counterparty”, as well as performance of the driver’s work processes: preparation for a trip, following a route, building an optimal route, delivering orders, handing-over goods at the customer’s site.
Solution
We created an application that allows setting up a convenient logistic interaction between the Sladkaya Zhizn’s managers, counterparties and forwarders. Useful functions are implemented in two formats — desktop and mobile applications.
Tracking by drivers of the entire route and their status
Integration with Yandex.Navigator OS to select the best route with regard to the current traffic situation
Cards with detailed information on each waypoint (description, phone number, address, etc.)
An option to add a grade of a sales outlet on a 5-point scale and comments to the grade
Push notifications. Profile message history. Offline mode
Notification in case of incorrect position data
Adaptive design for various OS versions, mobile phones and tablets
An option to call a customer or a sales representative using the application
For the back office of Sladkaya Zhizn and counterparties, a desktop version of the personal account was developed:
An option to edit dialog boxes
Order status reports
Request for and receipt of a reconciliation act
Editing of consignment notes
Building and changing of the sequence of drivers’ routes
Geolocation of forwarders
Feedback
We express appreciation to the Globus team for developing the Smart Driver mobile application.
The proposed technical solutions made it possible to simplify interaction within the supply chain, so that the customers of Sladkaya Zhizn receive the goods on time and without delay.All tasks are performed at a high level of expertise and promptness, our cooperation is built on mutual understanding and responsible attitude of the realizers.
Kirill Egorenkov. Project manager, Sladkaya Zhizn
Sladkaya Zhizn is a reliable partner of stores throughout Russia and one of the largest distribution chains in our country. It is pleasant to know that the work of our team will help to simplify contacts and interaction in the built system of high-quality logistics for the retail business.
Yury Prokhorov. Project Account Manager, GLOBUS
